Dear WordPress Support,
As the header implies I have forgotten my password.
Really, I never thought this could have happened – otherwise I would have written it down. As I’ve gotten older, and been required to provide a unique password every 90 days across multiple platforms, these things start to blur and eventually fade into the ether.
The sheer number of responsibilities of my personal life have recently abated, so I figured I should pick up blogging where I left off.
Alas, I am unable to log into my own blog.
Attempting to use the WordPress password reset feature doesn’t help because (and here’s where it get complicated) it’s sending an email to an address I haven’t used in three years.
I signed up with WordPress using firstname.lastname@example.org which is no longer an active email address. The reason why is suggested in this blog post from September 2016. Short version: we moved. My old ISP did not service the area we were moving to so I cancelled service with them.
WordPress kindly offers three ways to recover my free blog:
1). With a transaction ID (essentially a receipt for payment). Again, this is a free blog. I’ve never paid for anything; ergo I have no receipt.
2). With proof of activation; which would have been emailed to that account I haven’t used in three years …so, again… that’s a no. (Reminder: I dropped that email account more than three years ago. So, I have no access to those emails).
3). With proof of two-factor authentication.
I’ve highlighted what I believe is an important part of WordPress’ description above; the operative word being “if”. You would be safe in assuming I never set up two-factor authentication. I would now, though… if I could sign in to my blog.
With those three options exhausted I decided to reach out to you via Twitter.
“Another form of verification”, you say?
Check it out. Here’s the picture of me from my blog’s “About” page side-by-side with a picture of me, taken this morning, in the exact same outfit I was wearing 7 years ago. C’mon, this is pretty impressive. Right?
Not impressive enough for your diligent Twitter team, apparently. They’ve made it abundantly clear that the do not take the matter of blog theft lightly; especially blogs as pathetically trafficked as mine (Sorry mom – I know you’re an ardent fan. Yes I’ll call you).
We now arrive at the reason for this letter. At the request of Mark Jaquith, I am reaching out to WordPress Support.
All I ask is for the password reset notification be sent to one of my current email addresses. I will gladly update my contact info and fill out the two-factor authentication. Heck, I’ll even provide you with further personally identifying pictures if need be (how about a picture of me in the outfit above, with my older glasses, a clean shaven face, holding the dog mentioned in this blog entry?).
Interestingly, I am able to post new entries to my blog via email publishing. I was smart enough to set that up. Please note that email address has been CC’d on this letter to you; thus publishing this letter to my blog.
I appreciate your help and look forward to resolving this matter soon.
Parker Monroe (aka Shane)